Working at Kotn
STORE INFORMATION
TORONTO FLAGSHIP : OSSINGTON DUNDAS
148 Ossington Avenue
Toronto, ON, M6J 2Z5
416-363-5656
toronto@kotn.com
Toronto: LESLIEVILLE
978 Queen St. E
Toronto, ON, M4M 1K1
437-880-5581
torontoeast@kotn.com
MONTREAL: MILE END
Montreal - Mile End
29 Rue Saint-Viateur O
Montreal, QC, H2T 2K7
514-495-7732
MONTREAL: LITTLE BURGUNDY
Montreal - Mile End
2451 Notre Dame Ouest
Montreal, QC, H3J 1N6
514-938-1202
VANCOUVER: MOUNT PLEASANT
3743 Main Street, Vancouver
Vancouver, BC, V5V 3N8
604-694-2521
vancouver@kotn.com
VANCOUVER: KITSILANO
2046 W 4th Avenue
Vancouver, BC, V6J 1M9
604-658-0874
vancouverwest@kotn.com
CALGARY: INGLEWOOD
1008 9th Avenue, SE
Calgary, AB, T2G0S7
877-363-1566
calgary@kotn.com
LOS ANGELES: HIGHLAND PARK
5701 N Figueroa St
Los Angeles, CA, 90042, USA
323-895-9302
la@kotn.com
NEW YORK: BROOKLYN - COBBLE HILL
223 Court St
Brooklyn, NY 11201, USA
929-289-3120
brooklyn@kotn.com
NEW YORK: LOWER EAST SIDE
65 Orchard St,
NY 10002, USA
917-677-0039
newyork@kotn.com
FOOD, ALLERGIES, & DIETARY RESTRICTIONS
If you’d like to bring lunch, we typically have a mini fridge in the employee room which is available for everyone to use. Please be neat, and be sure to label any foods with known allergens.
If you have an allergy, especially one that may be life-threatening, please notify your Store Manager and/or Team Leads of the allergy and its severity, prior to your first day of work or as soon as you are aware of the allergy. We will make every effort to accommodate.
We do request that Team Members be respectful of their colleagues' dietary choices and sensitivities. If you bring snacks that you wish to share, please label any common allergens and dietary info pertaining to the snack. E.g. you bring in vegan brownies but they include gluten, leave a sticky note that says “contains gluten, vegan friendly!”
SMOKING AND VAPING
Smoking and vaping are NOT permitted anywhere in our stores. If you choose to smoke or vape, please do so outside of the premises and not within 9 metres of our doorway. Our customers are entitled to a smoke free experience. Your job requires you to be in close contact with our customers. Many people find the distinct odour of tobacco or cigarette smoke to be unpleasant, so please keep this in mind and be considerate of your coworkers and customers. You must be sure to thoroughly wash your hands after smoking and before you interact with customers.
DRESS AND HYGIENE
As Team Members working in the store, you are the face of Kotn! We want to provide inspiration to our customers for how we wear our clothing; but more importantly, we want our Team Members to feel empowered in using Kotn’s clothes as a catalyst to display personal style.
Our branded @kotn Instagram page can be a great resource for outfitting alternatives and styling inspiration should you need. Team Members are encouraged to utilize Kotn’s team discount to incorporate pieces into daily outfits.
The following are a few guidelines for navigating appropriate wear on shift:
Clean uniforms that maintain personal hygiene (free of tears and stains)
A minimum of 1 Kotn top, bottom, or dress must be worn at all times
Refrain from wearing items from other brands that look similar to Kotn garments (i.e. blank sweaters or tees)
Garments that have inappropriate graphics or offensive slogans are not permitted
Footwear must be clean and in good condition with no visible scuffs (open toed flip-flops or athletic slides are not permitted on the floor)
Accessories must be kept to a minimum and should be on brand in order to be worn on the floor
Fingernails must be clean and presentable
Team Members are responsible to uphold this brand standard and may be asked to change should they not comply. Time spent off the floor changing or leaving the store to change will be unpaid time.
Kotn provides for religious accommodation in its dress code. If your religion prevents you from following these guidelines please talk to management and we will be happy to work on the best way to accommodate your needs.
Market Leads are responsible for determining if Team Members are upholding brand standards.