Code of Conduct Policy

PURPOSE

KOTN believes in honesty, integrity and respect and requires all employees working on behalf of the organization to uphold these values. The purpose of this policy is to outline the organization's expectations when it comes to the behaviour and conduct of its employees. 

SCOPE

This policy applies to all employees at Kotn.

POLICY ELEMENTS

KOTN is committed to doing business in a respectful and ethical manner. Employees of KOTN are expected to behave in a professional and courteous manner toward the organization, fellow employees, our customers or clients, and the public at all times. This means employees will adhere to the following guidelines for working with integrity:

• Can and should stop performing their job duties and work-related tasks when they are not expected to work;

• Report for work on time and put their best effort forward each day

• Assist clients and fellow colleagues to the best of their ability

• Take responsibility for their choices and actions 

• Treat others with dignity and respect

• Represent the organization and its clients or affiliates in a positive manner

• Keep confidential information private

• Use company resources and property as intended

• Ask for clarification and guidance when unsure about an action or decision.

KOTN will not tolerate: 

Ask for clarification and guidance when unsure about an action or decision.

• Discrimination, harassment, bullying or violence of any kind.

• Illegal or criminal behaviour including but not limited to stealing, damaging property, or possessing illegal substances or items

• Any type of lewd behaviour or unethical conduct 

• Showing up for work under the influence of any substance that impairs judgement or hinders safety, whether that substance is legal or not

• Insubordination

• Competing with the organization or using company information or intellectual property for personal gain

• Intentionally behaving in any untrustworthy manner such as misrepresenting the company or its products, services, or prices to clients or to the public whether in person or via social media channels

KOTN will provide education and training to ensure employees understand their obligations and responsibilities when it comes to respectful behaviour. Employees who do not comply with the expectations set out in this code of conduct will be dealt with through progressive discipline, that may include termination of employment.

ADMINISTRATION AND REVIEW

Kotn Management personnel are responsible for administering and enforcing this policy.

If you have any questions about this policy, please contact the Director, People Operations. Kotn reserves the right to modify, amend, suspend or terminate this policy at any time, at its sole discretion, with or without notice. This policy will be reviewed regularly to ensure that it reflects current practices of KOTN as well as legislative requirements. 

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